Privacy Policy
Effective Date: April 1, 2026
Company Name: Conphere
Address: 9528 Miramar Road #1079, San Diego, CA 92126
Email: support@conphere.com
1. Introduction:
Conphere (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the Conphere mobile application (the “App”).
Conphere is a free companion app for conferences and events, designed to help users register for events, view agendas and content, network, and communicate within the app. The App does not sell digital content, subscriptions, or in-app purchases.
2. Information We Collect:
We collect only the information necessary to provide core app functionality.
a. Personal Information You Provide
- Name (first and last name)
- Email address
- Phone number
Social sign-in: If you sign in using Google or Apple, we receive your name, email address, and (where provided) profile image from that provider to create or link your account.
b. User-Generated Content
- Feedback and ratings for sessions or speakers
- Free-text input you submit within the app (such as feedback forms or optional descriptions)
c. In-App Messages
- Messages sent and received using the App’s in-app messaging features (1:1 and group chats)
Important: We do not access your device’s email inbox, SMS, or MMS messages. This applies only to messages sent and received inside the Conphere App.
3. How We Use Your Information:
We use your information only to operate and improve the App, including to:
- Create and manage user accounts
- Display user identity and profiles within the App
- Enable event participation, agendas, sessions, speakers, and attendee lists
- Deliver in-app messaging and networking features
- Collect and display event feedback
- Send account-related communications (such as verification or password reset)
- Provide customer support and maintain app security
4. Event Registration and Payments:
Event registration: Users register for events by entering a conference or event code in the App. No payment is collected in the App.
Conphere does not process payments and does not offer:
- In-app purchases
- Subscriptions
- Paid digital content
If an event requires a ticket, the ticket is purchased outside the App on the event organizer’s or a third-party website. The App may open these external websites in a web view, but no payment is processed inside the App.
5. Data Sharing:
We do not sell personal information.
We may share information only:
- With service providers who help operate the App (such as hosting, authentication, or messaging), under confidentiality obligations
- When required by law or legal process
- To protect the security and integrity of the App
6. Data Retention:
We retain personal information only for as long as necessary to:
- Maintain your account
- Provide App features
- Comply with legal obligations
You may request account deletion at any time through the App or by contacting us.
7. Your Rights:
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion of your data
Requests can be made by emailing support@conphere.com
8. Children’s Privacy:
Conphere is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us, and we will delete it.
9. Security:
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
10. Changes To This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted in the App. Continued use of the App means you accept the updated policy.
11. Connected Social Accounts:
Conphere lets you connect your organisation’s social media accounts so that content you review and approve can be published to them on your behalf. This section explains what we store, why, and how to remove it.
Which platforms
- Facebook — Pages you administer
- Instagram — Instagram Professional (Business or Creator) accounts, either linked to a Facebook Page or connected directly through Instagram
- LinkedIn — your member profile, and organisation pages where you have granted us access
How connecting works
When you connect an account, you are sent to that platform’s own login and consent screen. You enter your credentials with the platform, never with Conphere. We never see, receive, or store your social media password.
If you approve the request, the platform returns an access token to us. A token is a revocable key that permits a specific, limited set of actions — it is not your password and cannot be used to log in as you.
What we store
For each connected account we store:
- The access token, and a refresh token where the platform issues one
- The account identifier and public display name or username
- The permissions you granted, and the token’s expiry date
- The date you connected, and the account’s current status
Access tokens are encrypted at rest. They are never written to our logs and are never shared with any third party.
What we can and cannot do
We request only the permissions needed to publish content you have approved:
| Platform | What we may do |
|---|---|
| Read your list of Pages, and publish posts to a Page you selected | |
| Publish posts to the account you selected | |
| Publish posts to your profile, and to organisation pages you granted |
We cannot and do not:
- Read or send your direct messages or private inbox
- Read your friends list, follower list, or contacts
- Post anything you have not reviewed and approved in Conphere
- Access accounts, Pages, or profiles you did not select at consent time
- Use your content or audience data for advertising, profiling, or training
Every post we publish results from an explicit approval action taken by a user in Conphere.
How to disconnect and delete your data
You can revoke Conphere’s access at any time, directly from the platform:
- Facebook — Settings & privacy → Settings → Apps and Websites → find Conphere → Remove
- Instagram — Settings → Apps and websites → Active → find Conphere → Remove, or visit
https://www.instagram.com/accounts/manage_access/ - LinkedIn — Settings & Privacy → Data privacy → Other applications → Permitted services → find Conphere → Remove
Revoking access immediately stops Conphere from publishing to that account.
To have the stored token and connection record deleted from our systems, email support@conphere.com from the address associated with your Conphere account, stating which account you want disconnected. We will delete the stored credentials and confirm within 30 days. Deleting your Conphere account removes all connected-account records associated with it.
Note that content already published to a social platform stays on that platform and is governed by that platform’s own terms. Removing it is done from the platform itself.
Retention
We keep connected-account credentials only while the connection is active. A token is deleted or permanently marked revoked when you disconnect the account, when you reconnect and replace it, when you ask us to delete it, or when it expires and is not renewed.
Sentence to add once the in-product disconnect exists
The section above is accurate today, when disconnecting is done from the platform or by emailing support. When the Settings -> Social accounts -> Disconnect control ships, add this as the first line of How to disconnect and delete your data, ahead of the platform instructions:
You can disconnect any account at any time in Conphere under Settings → Social accounts → Disconnect. This deletes the stored access token immediately.
12. Contact Us:
If you have questions about this Privacy Policy or your data, contact us at: support@conphere.com