Privacy Policy

Effective Date: January 29, 2026
Company Name: Conphere
Address: 9528 Miramar Road #1079, San Diego, CA 92126
Email: support@conphere.com

1. Introduction:

Welcome to Conphere. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Conphere mobile applications (“App”), services, and related features (collectively, “Services”). This Privacy Policy applies to users of our iOS and Android applications.

By using our App, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use the App.

For purposes of this Privacy Policy, “you” refers to the user of the App, whether a customer, visitor, or any individual whose information we collect.

2. Information We Collect:

We may collect the following types of personal information when you use the App:

  • Identifiers: Name, email address, phone number, mailing address, IP address, device identifiers, account login information, username, profile picture, and government-issued IDs (only if strictly required for verification).

  • Commercial Information: Purchase history, subscription details, payment method information, billing address, and transaction records.

  • Internet or Other Electronic Network Activity: App usage patterns, browsing history, interaction with app content, search queries, clickstream data, cookies, log files, and marketing engagement.

  • Geolocation Data: GPS location, Wi-Fi location, IP-based location, and other location-related data only when using location-enabled features.

  • Professional or Employment Information: Job title, company name, professional credentials, education information, and other details provided during registration or communication.

  • Device and Technical Information: Device type, operating system version, device settings, mobile carrier, push notification tokens, crash reports, and performance diagnostics.

  • Social Media and Communications: Social media account identifiers, profile information, friend lists, messages, or other data shared through integrated social features.

  • Sensitive Personal Information (if applicable): Only the information necessary and provided voluntarily by the user, such as biometric data, health information, or financial information.

“We only collect sensitive personal information if strictly necessary and with explicit user consent.”

  • User-Generated Content: Photos, videos, messages, comments, reviews, or any other content you submit, upload, or share through the App.

3. How We Use Your Information:

We use your information for purposes that include, but are not limited to:

  • Providing and Improving Our App and Services: To operate, maintain, and enhance the functionality of the App, including troubleshooting, testing, and feature development.

  • Processing Transactions and Subscriptions: To manage purchases, subscriptions, billing, refunds, and other payment-related activities.

  • Personalizing Your Experience: To provide customized content, recommendations, notifications, and in-app experiences based on your preferences and behavior.

  • Communicating Updates and Announcements: To send service-related messages, account alerts, and other relevant notifications. Marketing communications will be sent only with your consent.

  • Analytics, Research, and Performance Monitoring: To analyze user behavior, app usage patterns, engagement metrics, trends, and overall performance for research and improvement purposes.

  • Fraud Detection and Security: To detect, prevent, and respond to potential security threats, unauthorized access, fraudulent activities, and other technical or legal risks.

  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, court orders, or legal processes.

  • Customer Support and Service Requests: To respond to inquiries, complaints, feedback, or other requests and provide technical assistance or support.

  • Enforcing Our Policies: To ensure compliance with our Terms of Service, Privacy Policy, or other agreements.

  • Marketing and Advertising: Where applicable and with your consent, to deliver relevant promotions, offers, and advertisements, including through third-party partners.

  • Data Retention and Archiving: To store information for legitimate business purposes, historical reference, statistical analysis, or as required by law.

4. Your Rights Under CCPA and CPRA:

If you are a California resident, you have the following rights regarding your personal information:

  • Right to Know: You can request information about the personal information we collect, use, share, or sell about you, including the categories of information and the sources from which it was collected.

  • Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions required by law.

  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Note: We do not sell or share personal information for cross-context behavioral advertising.

  • Right to Correct: You can request that we correct inaccurate personal information we maintain about you.

  • Right to Limit Use of Sensitive Personal Information: You may request restrictions on our use of sensitive personal information (e.g., Social Security numbers, financial information, precise geolocation) and we will process such requests in accordance with applicable law and with your explicit consent.

  • Non-Discrimination: You will not be denied services, charged differently, or otherwise discriminated against for exercising any of your privacy rights.

  • Right to Access Your Information: You may request a copy of your personal information in a portable and machine-readable format.

  • Right to Submit a Verified Request: To exercise any of these rights, you must submit a verifiable request. We may require you to provide additional information to confirm your identity before fulfilling the request.

How to Submit Requests:

California residents may submit verified consumer requests by:

We will respond to all requests in accordance with applicable law and may contact you for verification purposes to ensure your privacy is protected.

5. Data Retention:

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention may include the following purposes:

  • Legal Obligations: We may retain personal information to comply with legal, regulatory, or tax obligations, including maintaining records for auditing or reporting purposes.

  • Dispute Resolution: We may preserve information necessary to resolve disputes, enforce agreements, or respond to legal claims.

  • Business Operations: Personal data may be kept to support ongoing business operations, including processing payments, handling customer inquiries, and maintaining service continuity.

  • Security and Fraud Prevention: Information may be retained to detect, investigate, and prevent fraudulent activities, security breaches, or other malicious actions.

  • Backups and Archival: Personal information may be retained in backup systems or archives for business continuity, historical, statistical, or research purposes, even after deletion requests, as permitted by law.

  • User-Requested Deletion: When you request deletion of your data, we will follow applicable legal procedures to erase your personal information, except where retention is required or permitted by law.

  • Periodic Review: We periodically review stored information to ensure it is necessary for the purposes outlined in this Privacy Policy and delete any data that is no longer required.

6. Third-Party Sharing and Disclosure:

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share information with vendors and service providers that assist with app operations, payment processing, data analysis, marketing, customer support, or other services. These providers are contractually obligated to protect your data, use it only for the purposes we specify, and comply with applicable privacy laws.

  • Legal Obligations: We may disclose personal information to comply with applicable laws, regulations, legal processes, court orders, subpoenas, or governmental requests, including to protect national security or law enforcement interests.

  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, your personal information may be transferred as part of the transaction. We will notify you of any material changes in ownership or use of your information.

  • Protection of Rights: We may disclose information to protect the rights, property, or safety of the Company, its affiliates, users, or others, including to prevent fraud or other prohibited activities.

  • Marketing & Research: Aggregated, anonymized, or de-identified information may be shared with third parties for research, analytics, or marketing purposes. Such information cannot reasonably identify you personally. We do not sell or share personal information for cross-context behavioral advertising.

  • Consent: We may share information when you have explicitly provided consent for specific third-party sharing.

  • Affiliates: We may share information with our affiliates for purposes consistent with this Privacy Policy, such as improving services or internal research.

  • Publicly Available Information: Information that you voluntarily make public, such as posts, comments, or profile information, may be shared publicly.

7. Shine the Light Law:

California residents have the right under California’s “Shine the Light” law to request information about how their personal information is shared with third parties for direct marketing purposes. Specifically, you may request:

  • Categories of Information Shared: A list of the types of personal information we have shared with third parties for direct marketing.

  • Specific Personal Information: Access to specific pieces of personal information we have collected about you in the past 12 months that were shared for direct marketing.

  • Verification: We may require additional information to verify your identity before fulfilling your request, to ensure your privacy is protected.

  • Limitations on Requests: You may submit this request once per calendar year.

  • Non-Discrimination: Exercising your rights under this law will not result in any denial of services, charges, or other penalties.

8. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience, improve App functionality, and analyze usage patterns. This includes:

  • Essential Cookies: Required for the basic functioning of the App, such as login sessions, security, and accessibility. These cannot be disabled.

  • Performance Cookies: Collect anonymous data about how users interact with the App, helping us monitor performance and identify issues.

  • Functional Cookies: Remember your preferences and settings to provide a more personalized experience.

  • Targeting Cookies: Used to deliver advertisements or content that is relevant to your interests, with your consent.

Additional Tracking Technologies:

  • The App may use third-party analytics services, pixels, web beacons, or other technologies to collect information about your usage patterns and engagement with our App.

  • These technologies help us analyze trends, improve features, and measure the effectiveness of promotional campaigns.

Managing Cookies:

  • You can manage or disable cookies through your device settings.

  • Please note that disabling certain cookies may affect the functionality or user experience of the App.

  • Our App does not respond to “Do Not Track” signals from browsers, but you may configure your device or App settings to limit tracking.

9. Children’s Privacy:

  • Not Directed at Children: Our Services are not intended for individuals under the age of 16.

  • No Collection from Children: We do not knowingly collect personal information from children under 16.

  • Parental Consent: If we inadvertently collect information from a child under 16, we will take steps to obtain parental or guardian consent or delete the information promptly.

  • Contact for Deletion: If you believe we have collected information from a child, please contact us immediately at support@conphere.com, and we will take appropriate action.

  • Third-Party Services: Our Services may contain links to third-party websites or services. These may collect information from children independently. We are not responsible for their practices or policies.

  • Education & Safety: We encourage parents and guardians to monitor children’s use of our Services and educate them about online privacy and safety.

10. Changes to This Privacy Policy:

Periodic Updates: We may revise this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements.

Acceptance of Changes: Your ongoing use of the App after updates indicates your acceptance of the revised Privacy Policy.

Notification of Material Changes: If we make significant changes that impact your rights or how we manage personal information, we will inform you by email (if provided) or by posting a prominent notice within the App.

Effective Date: Updates to this Privacy Policy become effective immediately once posted on the App.

Archived Versions: Past versions of this Privacy Policy may be available upon request. Contact us at support@conphere.com to access them.

Legal Compliance: All updates will adhere to applicable laws, including the CCPA and CPRA, to ensure ongoing protection of user privacy.